A dystopian view of contactless travel

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A pigeon’s view of CCTV cameras

Amidst the airport’s security cameras, facial recognition technology and contactless check-in, it took a dog (and a human) to catch me out. We were about to exit customs in New Zealand when a customs officer with a beagle on a lead passed us by. The beagle tracked back, put his front paws on my trolley and sniffed at my black shoulder bag.

“Have you had food in that bag, Sir?” the Customs Officer asked.

“I bought a sandwich at the airport in Brisbane and ate it on the plane,” I explained.

“What kind of sandwich was it?”

“Um, chicken – chicken and avocado.”

She smiled: “Right, well he’s trained to sniff out chicken.” She gave the dog a treat and we continued on to the exit.

Apart from a side trip to the duty free shop, this was the only human contact we had, coming and going, apart from a tired-looking Brisbane customs officer at the end of a very long queue, collecting arrival forms and pointing us to the exit.

When tackling the now ubiquitous automatic check-in kiosk, I began to realise that my new passport, complete with a photo of a stern-looking 74 year old, contains a microchip which identifies me on facial scanners.

As Smart Traveller summarises:

All Australian passports, except for emergency passports, are ePassports. An ePassport contains an electronic chip that helps to confirm your identity. International airports in Australia, and some overseas, allow Australians with ePassports to use automated passport control machines.

At our point of departure were check-in kiosks where your boarding passes are printed from a machine, along with baggage tags. The first time I tried this I accidentally pasted the baggage receipt (which you are supposed to detach but nobody explained that) on the checked-in bag. A burly chap watched as I hefted my 16kg bag on to the conveyer belt. He kindly retrieved pieces of bar code from my sticker and pasted them on the side of my suitcase. Then we proceeded to Customs check-in where you had to pour out perfectly good water, remove everything from your pockets (belt, wallet, passport, phone, even a soggy hankie) and stand like The Terminator  in the X-ray machine.

I dislike having to remove my belt as I have enough trouble keeping my pants up with a belt. Once I’d passed through X-ray and been re-united with my stuff, I stood around in everyone’s way and took as long as possible to put my belt on, stuff the hankie back in my pocket, etc.

“Move along please, Sir.”

Now to the duty free shop, where assistants (all two of them), limited conversation to “$72.99 – on card?”

By the way, who carries cash in these times? One day we are all going to get caught out like we did when trapped in a post-Cyclone town.

Power cuts and cell phone outages neutered ATMs and EFTPOS machines all along New Zealand’s east coast. Did they not think of that?

(I distinctly remember whingeing about that at the time, as well as complaining on behalf of our country cousins who can’t rely on the Internet. Ed)

My lasting memory of leaving Auckland (after going through the same contactless palaver), was a life-sized cardboard cut-out of a smiling airport employee, bidding us ‘Haere Ra’ (goodbye come again).

The people that used to do that sort of job are probably working unsociable hours at one of the airport’s fast-food joints.

One of my friends who found himself unexpectedly flying to England for his mother’s funeral, clutching an emergency passport, commented on Facebook about travel in 2023 – “It’s not like it was.”

One could imagine he was not in the mood, but he’s right – the absence of friendly people making sure we end up in the right place together with the security overkill at both ends is exhausting. On a brighter note, at least no-one comes through the aircraft spraying insecticide before you disembark. Remember that?

Dirk Singer writes that the contactless travel trend began during the Covid pandemic as a means of limiting human contact. Understandably, the whole world was concerned about this in 2020 and 2021, Maybe not so much in 2022 and 2023, but the trend has been accelerated by the acceptance that our face is now our boarding pass.

Biometric scanners can be quite confronting if you are among the 40% of people who get anxious when they travel. The machine barks at us: stand there, remove your glasses, stay still, don’t smile. If we somehow manage to put our feet in the right place and follow the rest of the instructions, the little gate will slide open just long enough to let one person through. I briefly wondered what would happen if you just stood there in the gate, like a reluctant sheep? How long would it take for one of the few remaining airport employees to arrive and sort you out?

There’s more social distancing to come. Some companies are trialling robotic food deliveries within airports. How long before the food trolley coming down the aisle is driving itself? Crikey, even the dunny flushes itself.

The latest developments envisage robots staffing airport check-in desks, carrying out security protocols, cleaning and even delivering food to passengers waiting in airport lounges.

The proponents of contactless travel (airlines) like to tell us it is safer, healthier and less stressful. Yes, but what about those of us who routinely lose our minds when in the confines of an airport (or to a lesser degree, a railway station)?

According to kiwi.com, 40% of people become anxious to some extent at the thought of travelling on an airplane. Moreover, 6% of people are affected by aviophobia — the clinical fear of flying.

As for Facial recognition scanning, it has been around for a long while now. In addition to its use at airports, these days it is used by police and security services to review CCTV footage. As you probably know, Great Britain once led the western world when it came to installation of CCTV cameras (4 million). I clearly recall a Billy Connolly travelogue where he encountered one of the silent watchers on a bridge in Scotland. Billy being Billy leaned into the lens and extended his middle finger.

‘Person of Interest’, a TV drama series frequently featured investigators scanning crowds, using facial recognition technology. Suddenly they have a hit. The person of interest’s file pops up on the right side of the screen. Nowhere to hide, just like George Orwell’s protagonist Winston Smith in 1984.

The combination of CCTV and facial recognition used by governments and private enterprise has the personal freedom movement in a panic.

Last year there was considerable outrage when Choice magazine broke a story that major Australian retailers were collecting biometric information in-store. Bunnings, KMart and the Good Guys all agreed to ‘pause’ their use of the technology while the legality is being assessed.

As for the spread of CCTV cameras, Comparitech.com’s Paul Bischoff ranks China at the top of a global survey of cities under surveillance.

China has an estimated 540 million surveillance cameras (54% of the global total) to cover 1.46 billion people. That’s 372.8 cameras per 1,000 people. (The latest development in China is to identify people jaywalking and send them an instant fine (by text).

Sydney, at the other end of the scale, has 4.67 cameras per 1000 people and Melbourne 2.13. So where would you rather live?

There’s a lot in this study and it is hard to make comparisons. But the inescapable truth of it is, like Orwell’s Winston Smith, we are all being watched.

It was terribly dangerous to let your thoughts wander when you were in any public place or within range of a telescreen. The smallest thing could give you away.” Winston Smith, 1984.

Cyber attacks and the Faraday cage

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Image: Antoine Tevaneaux, Wikipedia CC: these women are protected from the electric arc by the Faraday Cage. (Palais de la Découverte in Paris.)

Just as I was thinking about the unexpected email from the Australian Taxation Office, She Who Mocks ScoMo called me in to watch a live press conference about cyber attacks.

Beware of State-based actors with sophisticated means to hack Australian infrastructure, began the Prime Minister, Scott Morrison (ScoMo).

“He’s dog-whistling,” interjected SWMS. This of course sent me off to google what ‘dog-whistling’ meant. After discounting a video of a wizened old Kiwi farmer in gumboots and a Swanndri using two-fingered whistling to direct his sheep dogs, I alighted upon this:

dogwhistle:  a type of doublespeak used in political messaging. Dog whistles work by employing language that has normal meanings to the majority, but can be implied or loaded to mean very specific things to intended recipients.

In this context, there were several observations to be made – what was the government seeking to do by causing fear and trembling in a community already alarmed about the coronavirus? What news did the government not want to get out, hiding behind the ‘cyber-attack’ smokescreen?

I asked a couple of IT gurus I know what they made of it all.

“Whatever it is, just sandbox it,” said one (which means isolating the malicious email/code and testing it in a non-network environment).

“Well if Scotty from marketing says there are more state actors right now. you gotta believe him,” said our resident geek boy.

“I might even quit my day job and go after my real dream as a state actor. Hopefully they do the Scottish play. .. I know that one well.”

Chin up Scotty, they’re not taking you seriously – should they?

After analysing the press conference on Friday morning, I tend to agree with ScoMo’s “it hasn’t just started” caveat. The controversy over Russia’s involvement in social media manipulation of the 2016 US election is one example alone. CSO Australia recently listed the top 15 cyber security breaches of the last 20 years, ranked by the number of people whose personal data was stolen. Data belonging to 3.5 billion people was compromised in the top two alone (Adobe and Adult Friend Finder). Well-known names on the list include LinkedIn, Yahoo, eBay and Marriott International.

The PM refused to be drawn on which ‘State-based actor’ was the villain of the piece but journalists have, of course, made much of the role of China as the state power with the ability and the motive.

If there is anything useful to be drawn from ScoMo’s cyber attacks warning, it is perhaps to remind computer and smart phone users to do a regular Wi-Fi security audit.

The growing popularity of smart devices (Wi-Fi speakers, smart TVs, household appliances that take verbal orders and Bluetooth-enabled devices has just added new vulnerabilities to the wired household.

I use Bluetooth to hook up my phone in the car but I also to stream music to wireless speakers. No problem, you’d think.

Technology writer Dave Johnson says, rather colourfully in this article for howtogeek.com, that “Bluetooth is about as secure as a padlock sculpted from fusilli pasta.”

Johnson recently attended the Def Con 27 security conference where the first order of business was to ask delegates to disable Bluetooth while attending the conference.

Tyler Moffitt, a senior threat research analyst at Webroot, says there are “zero regulations or guidelines” as to how Bluetooth vendors should implement security. He also warned that smart phone users might not know that using Bluetooth with earbuds disables the smart lock, leaving the phone open to abuse.

Moving right along, the other security threat which bothers experts is the proportion of social media users who do not use or understand privacy settings. Password manager LastPass revealed in a recent blog how careless people are with their private information. A survey showed that 52% of respondents set their social media profiles to ‘public’ (open to FB’s 1.7 billion account holders!) The survey showed that 51% of social media users had shared vacation photos, an open invitation to burglars who troll social media. About 20% shared pictures of their house or neighbourhood and 25% shared pictures of their pets or kids).

The government’s over-kill way of bringing cyber security to ‘front of mind’ was timely, in that June and July are the peak scam months.

Our end of financial year reminder from the ATO did seem genuine, given it was addressed to the recipient by name. We became suspicious in that the email encouraged clicking on links to ‘learn more’ – something the ATO says it never does.

That is an example of the common email scam known as ‘phishing’, an attempt by someone posing as a legitimate institution to trick individuals into providing sensitive data. An article from The Conversation, titled “Don’t be phish food!” cited below, summarises why you should be suspicious of bogus emails. Phishing scammers are not afraid to impersonate government agencies, banks or large institutions – even your own ISP!

If it looks real but you were not expecting it – be wary.

The very least you can do to avoid cyber attacks is change your computer logon passwords. This was one of the key messages from The Australian Cyber Security Centre. ACSC’s website advisory says the attackers are primarily using “remote code execution vulnerability” to target Australian networks and systems. That is, the attacker attempts to insert their own software codes into a vulnerable system such as a server or database, thus taking control. That, folks, is why Windows 10 keeps updating your operating system.

While you are at it, change all of the passwords you use for social media, web-based email and any website which holds your financial information. Make them complex passwords of at least 8 and preferably 10 characters. Check your social media settings and ensure that you are set to private and friends only (or at worst, friends of friends).  If you are on the Facebook app Messenger, don’t open videos, even if they are sent by your lover or maiden aunt. Much-circulated ‘joke’ videos containing malicious code are often used to hack someone’s Facebook account. (What – you didn’t know that?)

If all else fails, you could purchase a Faraday Cage, invented in the late 1800s by an English scientist (Faraday). The cage is an enclosed space made of conductive material that blocks electromagnetic signals. Wi-Fi and cellular signals are rendered useless inside the cage.Any spy worth his 2020 clearances would have mini-Faraday cages at home and work in which to keep smart phones and other hackable devices safe from cyber attacks.

Coincidentally, this week we just started watching season five of the quality French spy thriller, The Bureau*, where the Faraday Cage got a mention in episode one or two. This up to the minute drama, while fictional, nonetheless references present day political pariahs including Trump, Putin and Assad.

In the early episodes we see one of the protagonists in a Russian troll factory – a vast air conditioned room where drones fly a circuit to make sure the worker bees are not eating baklava at their keyboards.

If you are really concerned about cyber attacks, you could get an engineer, an architect and a builder to collaborate on the hacker-proof house, modelled on the Faraday Cage.

Shouldn’t cost that much.

(By all means, watch ‘The Bureau’, but only if you don’t mind numerous gratuitous sex scenes. It is French, after all. And you can improve your French language skills too, if you don’t look at the sub-titles. Ed.)

 

 

Canned muzak takes away listener choice

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Image by Naobim/pixabay.com

Today I’m keen to vent my displeasure at the seemingly inescapable intrusion of canned music – known as muzak. Background music in public places was once described by violinist Yehudi Menuhin as ‘pollution of the mind’. Menuhin, the consummate classical soloist, led a campaign in the late 1960s to have muzak banned from shopping malls and other public spaces. Muzak is a company set up in the 1950s which produced pre-recorded background music and sold it to shopping malls, restaurants and other public spaces. Muzak was sold to Westinghouse in 1981, then to the publishers of the Chicago Sun-Times and sold again to Mood Music in 2011. Although often known as ‘elevator music’ for its pernicious blandness, Muzak (the company) never actually sold it to lift companies. Muzak was so pervasive in the 1960s and 1970s it became a lower case term for light music of generic sameness).

For my part, I endured it all day every day when employed by supermarkets. There’s a lot of difference, let me tell you, between sub-consciously listening to what Alistair Cooke called ‘audible wallpaper’ while doing a 20-minute shop and being forced to listen from 8.30am to 5pm, five or six days a week. In 1975 I wrote an offensive song about muzak. I didn’t play guitar then, so a friend helped orchestrate my first foray into songwriting and performed it at the Brisbane Folk Centre. There were references to Herb Alpert and the Tijuana brass (This guy’s in love with you), Andy Williams (More), Acker Bilk (Stranger on the shore) and Henry Mancini (Moon River).

From my memory of working in retail, Muzak’s selection of the month was delivered as a reel of tape and was then wound into a reel-to-reel recorder securely locked in a box on the wall of the office.

Fast forward to 2019 and our ears are constantly assaulted by bland music, wirelessly emanating from tiny speakers tucked into the roofs of establishments ranging from coffee shops to football stadiums. I’m not privy to how the music at sports venues is broadcast, but let me give the NRL and even the Intrust Super Cup organisers a bit of feedback – and I mean that literally too.

Various codes of sport feel compelled to fill in any break in play with partial renditions of songs, at peak volume. At the Intrust Super Cup final at Redcliffe, the volume was so deafening, the choice of music (hip-hop, pop, rock, reggae) so ad hoc, that just about anyone within earshot of us began berating the invisible DJ.

The music starts when play has broken down (for an injury or a penalty), and is abruptly cut off when play resumes (just as you were getting in the groove). A snippet of Van Halen or ACDC, bless them, adds nothing to the game, especially when the music is reverberating around metal and concrete grandstands.

Mood music seems to have gone up in standard since my days of listening to Up Up and Away for the seventh time in a working day. Muzak’s 2019 owner, Mood Media, offers a wide range of genres to its clients and I have no doubt about the quality.

My main argument with unsolicited music streamed in public places is just that – it is unsolicited and, rather than put me in a good mood, it does the reverse.

We were having dinner at a city restaurant recently which streamed its own brand of muzak, distributed around a relatively small space. It was not my imagination – the volume increased as the night wore on. I was going to ask someone to turn it down (have been known to do this). But on a trip to the loo I realised the same music was being streamed through all the neighbouring restaurants.

A barista once showed me where his canned music came from – it was one of a set of CDs called Café Music. I asked him did it not get irritating for those who work there.

“After a while you don’t notice it,” he replied. And that is just the point. Mood music is in the background – able to be heard but not intended to be listened to.

George Winter, writing for the Irish Times, described his experience of ‘aural Polyfilla’ while having coffee in a shopping mall.

“Muzak pollutes the air, befouling the connections between one rational thought and another until I begin to think that it probably would be a good idea to buy a tie-rack for the cat.”

Winter recalled October 1969, when Yehudi Menuhin addressed Unesco’s International Music Council.

“Our world has become a sounding board for man-made sounds, amplified to suffuse and suffocate us,” Menuhin said, in part.

The Council had muzak in mind when it denounced “the intolerable infringement of individual freedom” and asserted “the right of everyone to silence, because of the abusive use, in private and public places, of recorded or broadcast music.”

Winter concluded with the observation that as Ireland had banned smoking in pubs, why not ban muzak too?

He cited Professor Stuart Sim’s Manifesto for Silence, where Sims comments on background music not only in malls and restaurants but in pubs.

“It is a deliberate policy on the management’s part. The noise helps to create a frenzied, over-stimulated atmosphere which promotes evermore frenzied consumption.”

Prof Sims’s 2007 manifesto, subtitled Confronting the Politics and Culture of Noise, makes an urgent demand for silence. In the introduction to his book, he sees it as a tussle between those who want more noise (as in the oft-repeated anonymous command of ‘make some noise’ when attending footie games) and those who want none.

“Lifting the ban on mobile phones on planes has opened up a new front in this conflict,” he wrote.

If you have ever been to sacred spaces like Uluru, Notre Dame, the Vatican or the ancient cathedral at Assisi, unwanted background music becomes apparent by its absence.I have oft times wondered if the people you see on trains and buses with listening buds in their ears are (a) listening to something they want to listen to or (b) shutting out the madding crowd with meditative music.It could all be completely wrong, because those on the outside cannot know what is being heard on the inside. That’s the beauty of choosing what to listen to and when.

Academic studies have been done on whether or not students write better essays when listening to music. This survey, trialled with 54 psychology students, concluded that it disrupted writing fluency, although those with music training and/or high working memory wrote better essays with longer sentences.

Likewise, studies have been done to examine the effect of background music in open plan offices (used to mask ambient sound and background conversations). Hmm, is that accountant over there listening to Céline Dion or is he wearing noise cancelling headphones?

As a songwriter, the biggest problem I have with unsolicited background music is that they never introduce or back-announce the track. So on the slight chance a song might sound familiar; you are never going to know. The upside for songwriters is that if your music is used as ‘aural Polyfilla’, the royalty cheques will keep on dribbling in. As I added up my royalty income for the October 31 tax deadline, it became crystal clear I am not and never will be one of those.

The Sound of Silence https://youtu.be/NAEppFUWLfc

PS: As this essay argues, listening to music should be a matter of personal choice. So click or don’t click on this splendid rendition by She Who Sings (aka Laurel Wilson), of Un Bel Di Vedremo from Puccini’s Madame Butterfly. https://youtu.be/WCQEhgpb-qM

Friday on My Mind – Technology And Our Private Lives

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“Hacker’ image by www.pixabay.com

“Och*, technology – it’s the Deil’s work,” my Scottish Dad said in 1964, when I bought one of the early transistor radios.

Dad died in 1991, so he missed the Internet (and Windows 98, the best version). He also missed WIFI, smart phones, internet banking, Facebook, Twitter, Skype, Bluetooth, video and music streaming and that nemesis of 21st century parents −  Facetime. I’m not sure what he’d make of hackers, spammers, viruses, malware, or dealing with glitch-prone software and untimely computer crashes.

As we all should know privacy risks for internet and mobile phone users include data harvesting, web tracking and government spying. Many internet security companies are now advocating the use of a virtual private network (VPN) which encrypts your data and hides your internet address. And, as this article reveals, the Internet of Things poses new cyber threats, as security is often lax or absent in domestic items like smart TVs, fridges and microwaves and other connected devices.

This week I conducted an IT security review after a sudden flood of spam emails jammed up one of our addresses (not this one). She Who Goes By Various Acronyms was extremely pinged off with the 200 dodgy emails that came several nights in succession. They were dressed up to look like emails we’d sent but had been ‘rejected by sender’.

I can’t say our Internet Service Provider (iinet) was overly helpful. They insisted that the email address had not been hacked or compromised. The support team advised me to change my password (duh) and later referred me to a service where you can report ‘new’ spam. That didn’t really help much, so I spent a good few hours doing my own troubleshooting.

As part of a usor emptor security review, I reset my WIFI router to its default settings, and then re-installed it with a complex admin password and a new WIFI password. Tedious, yes, and the tediousness extended to relaying the new WIFI password to every device that shares the same router. As a result, we slowed the spam to a trickle and now it has stopped altogether. (Yay, techy Bob-Ed)

In the early days of starting a WordPress website, my weekly posts were inundated by what is known in blogger world as ‘comment spam’ – most of it from Russia. We slowed the onslaught by installing an effective anti-spam plugin (Akismet) and stopped it by limiting post comments to 14 days.

I began to wonder about spam; who distributes it and why. Do they want to sell you stuff or are they just creating mischief? What they want more than anything is for you to click on the inevitable malware-ridden attachments. Do so at your peril.

I discovered that a sudden flood of spam can (a) bury messages you did need to find and (b) sometimes they are phishing emails. These are emails that purport to be from one of your legitimate service providers. You can usually detect them by the stilted use of English and also by the fake email address

Later, I forwarded the bogus email to iinet support and complained. Since then, I have had other attempts by swindlers to milk credit card details by forging emails. It is beyond me why a large ISP (iinet, now owned by TPG), can’t put a stop to this. I’m told scams like this are commonplace, no matter which ISP you use.

There’s a lot of it about. As you may have read recently, cyber crooks impudently set up a facsimile of the MyGov website, which holds an enormous database of tax, medical and social security detail.

Many of my Facebook friends are currently complaining about nuisance calls, phishing emails, spam or hacking of their ‘Messenger’ app. These scams are becoming so prevalent it behoves us all to put another layer of security in place. Many banks and institutions (including MyGov), use a ‘dongle’ or some form of two-step verification (a time-sensitive pin sent to your mobile).

There is a certain amount of sales-driven hysteria promulgated about the ability of ‘Russian hackers’ to covertly take control of your computer and start delving into your private details. Some swear by online password managers, but I favour an in-house, two-step method. It is tedious but safe, provided you don’t fall into the trap of allowing your web browser to save logins and passwords. Surely you don’t do that?

The anti-virus programme I uninstalled this week was quite good at doing what it is supposed to do, but it kept alerting me to potential threats and PC performance issues. Solving these supposed threats and issues meant upgrading to one or more ‘premium’ programmes.

Hassles aside, when technology works, it can be a joy to all. Last week I compiled a short video to send to my Auntie in the UK who was turning 100. My sister and her daughter sent me a video on Messenger as did my nephew. We recorded our own video greeting on the veranda at home, complete with kookaburras in the background. I called my other sister in New Zealand and recorded her audio message and then edited the clips into a 10-minute video and slideshow. I then uploaded it to YouTube with a privacy setting. My cousin in the UK said it came up great when cast to the big screen TV.

That milestone occasion got me musing about my teenage years (Auntie outlived her sister (my Mum) by 52 years. Technology sure has changed from those days as a rugby-mad teenager in New Zealand. I bought the transistor radio for one purpose; I’d set the alarm (a clock with two bells on top), and get up in the middle of the night to listen to (e.g.) the All Blacks play England at Twickenham.

Dad (left) had no interest in sport, but as a volunteer member of the St John’s Ambulance, he spent many a cold Saturday afternoon on the rugby sidelines, first-aid kit at the ready.

He’d have probably credited the ‘Deil’ with this 2019 example of electronic surveillance of professional athletes. When professional rugby players run out onto the field, a small digital gadget is tucked into a padded pouch on the back of their jumpers. The GPS tracker relays performance information to the coaching team (and, apparently, to rugby commentators). From this wafer-thin tracker they can upload data and analyse the player’s on-field movements. This is how Storm winger Josh Addo-Carr was proclaimed the fastest man in the NRL. He set a top speed of 38.5 kmh chasing a scrum kick down the left touchline in the round five match against the North Queensland Cowboys in April. He’d still get run down by a panther or a tiger, but it’s pretty darned fast.

While the top 10 stats look thoroughly impressive, I doubt the general public will get to hear about the half-fit players slacking off in the 63rd minute.

Fair go, as we say in Australia, as if it isn’t intrusive enough going into the dressing sheds and interviewing sweaty blokes in their underwear.

*general interjection of confirmation, affirmation, and often disapproval (Scots)

 

Why political parties can spam without penalty

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Call centre image by Richard Blank https://flic.kr/p/dZhyjR

I should feel miffed, being one of the 14.4 million Australian mobile phone owners who did not receive an unsolicited text message from the political party led by the aspiring Member for Herbert, Clive Palmer.

Some of my Facebook friends, and even those not on Facebook, let the world know in no uncertain terms what they thought of receiving an unsolicited text from the United Australia Party (UAP), previously known as Palmer United Party (PUP).

Alas, I was not one of the 5.6 million people who received texts, so had to rely on second and third-hand reports to tell me they were (a) brief) and (b) geo-targeted, (the ABC’s example of a text sent to S-E Victoria promised fast trains for Melbourne – ‘one hour to the CBD from up to 300 kms away.’) Another forwarded to me by a Queensland reader promised a tax reduction of 20% for those in regional Queensland.

Those who were affronted by receiving the unsolicited text complained, but it fell on deaf ears because (a) it is not illegal and (b) it’s January and everyone is at the beach.

When asked about the electronic media campaign, Clive Palmer told the ABC the Privacy Act allowed for registered political parties to contact Australians by text.

“We’ll be running text messages as we get closer to the election because it’s a way of stimulating debate in our democracy,” he said.

Despite Mr Palmer and AUP receiving some 3,000 complaints, he told the ABC more than 265,000 people clicked through to the link ‘and stayed for more than one minute.’

The text should have come as no surprise, as United Australia Party has been letterboxing electorates for months with the party’s distinctive yellow colours and prominent use of the leader’s image framed against the Australian flag.

As I temporarily forgot that Mr Palmer re-badged and re-launched his previously de-registered party last year, I did an internet search for PUP. All I came up with was the Polytechnic University of the Philippines, a Canadian punk rock band and the internet acronym Potential Unwanted Programs (how fitting-Ed.)

It was an easy mistake to make, so thoroughly had Clive Palmer embodied the fledgling PUP (which he de-registered after serving only one term and ‘retired’ from politics prior to elections in 2016).

But last year Clive Palmer changed the name of the party he founded and under whose name he served as the Member for Fairfax from 2013-2016. As it happens, he re-used the historical name of the UAP, under which Prime Ministers Joseph Lyons and Robert Menzies served. He told The Australian last year that the re-establishment of a UAP was ‘a significant milestone in Australian politics’.

So it is true, alas, that registered political parties can text people they don’t know without fear of reprisal. All they need is a list and Mr Palmer, who says he does not own the list or know where it came from, told the ABC you can buy such a list from ‘any advertising agency in Sydney’.

According to the Australian Communications and Media Authority (ACMA), the Spam Act allows registered political parties to send commercial emails and SMS messages to individuals as long as the message identifies who authorised the sending of the message.

Likewise, we are all fair game to receive unsolicited telephone calls at home leading up to an election (yes, I’ve had a few of those). You’d wonder why, though, given that telemarketing or cold calling has a 2% conversion rate.

ACMA says: “Opinion polling calls and calls from political parties, independent members of parliament, or candidates for election that contain a commercial element—that is, they are trying to sell you something or are seeking donations—are permitted by the Do Not Call Rules and may be made even if your number is listed on the Do Not Call Register”.

If that seems wrong to you, you can write, complain and generally make a nuisance of yourself by contacting ACMA. Tell them I sent you.

We have been dog-sitting/house-sitting in Brisbane, my laptop has been in the PC workshop for a week and it’s been too humid to think about much. So apart from tennis and binge-watching The Bureau, we have been mostly cut off from social media and its twittering masses.

The reason I knew about the UAP texting campaign was that a friend, who I will call Irate Step-mother of Three, cc’d me the reply she sent to Mr Palmer’s party. It was blistering.

Also invading our telephones and in boxes over the Silly Season were messages from people running  ATO scams (someone calls and pretends to be from the ATO, saying things like – if you don’t send us money immediately you will be arrested (and so on).

The recent round of scams prompted the ATO to provide an update and a warning on its website in December.

The golden rule, be it a scam, a marketing call or a (legitimate) electioneering contact), just hang up. You don’t even have to say ‘hello’.

As for unsolicited texts, you can delete and block sender, although you might be busy. As a marketing strategy, texting is gaining favour – the industry claims a 98% ‘open’ rate (email is 22%).

Professor of Law at University of Queensland Graeme Orr reminded us that other political parties use this tactic. Writing in The Conversation he said the Labor Party sent out texts ahead of the 2016 election purporting to be from Medicare itself, as part of its ‘Mediscare’ campaign (the LNP had talked about privatisation). This ploy led to a tightening of rules and a new offence of ‘impersonating a Commonwealth body’.

In breaking news yesterday, UAP sent out another text promising that if they were in government, they would ban the practice!

I take ACMA’s ruling on political texting and emailing quite personally. As my followers would know, I am obliged to publish a disclaimer at the end of every post where I offer subscribers the chance to opt out. All bloggers and purveyors of marketing emails and newsletters (don’t they have a habit of worming their way into your inbox), have to do this.

Registered political parties, however, can do whatever they like, so long as they don’t pretend the email/text came from somebody else. It is a travesty (something that fails to represent the values and qualities that it is intended to represent) – Cambridge Dictionary.

Now that I’ve been presented with a squeaky clean hard drive (even my contacts lists have vanished, awaiting an (edited) backup, this is the perfect opportunity to do a little electronic house-cleaning. Like everyone, I subscribed to far too many seemingly promising websites and newsletters in 2018. Yikes, some of them email every day!

The best solution is scroll down to the end of the document where you will find in the fine print an option to unsubscribe, or as the Urban Dictionary defines it:  To take yourself out of a convo (conversation) or email because it’s boring or has lost its initial humour.

That was an explanation, people, not an invitation.

Since you read this far, my subscriber drive to cover website maintenance costs is doing quite well but you only have till the end of January if you want to make a subscriber payment.  Follow this link (or not)